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Freshdesk pricing
Freshdesk is billed per seat in USD. Source: https://www.freshworks.com/freshdesk/pricing/, read on 24 Oct 2026.
Free tier: none
Per agent and month with annual billing (the page advertises 20% off for annual). Add-ons are extra.
Freshdesk against the rest of Customer support
Rank 1 of 4 by annual cost at 10 seats. Freshdesk sits at $2,280, 14% below the category median ($2,640). See the full Customer support ranking.
This is the cheapest tool indexed in its category for a 10-seat team.
Plans
| Plan | Billed monthly | Billed annually | Users included | Cost at 10 seats |
|---|---|---|---|---|
| Growth | not published | $19/seat/mo | – | $2,280 |
| Pro | not published | $55/seat/mo | – | $6,600 |
| Enterprise | not published | $89/seat/mo | – | $10,680 |
Cost by team size
| Team | Cheapest plan | Annual cost | Effective |
|---|---|---|---|
| 5 seats | Growth | $1,140 | $19/user/mo |
| 10 seats | Growth | $2,280 | $19/user/mo |
| 25 seats | Growth | $5,700 | $19/user/mo |
| 50 seats | Growth | $11,400 | $19/user/mo |
| 100 seats | Growth | $22,800 | $19/user/mo |
Cheapest plan = lowest published price that covers the team size, annual billing. Per-seat plans scale linearly; flat plans jump at the user limit. Alternatives to Freshdesk · Cost calculator