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Help Scout pricing
Help Scout is billed per seat in USD. Source: https://www.helpscout.com/pricing/, read on 24 Oct 2026.
Free tier: Free: 5 users, 1 Inbox, 1 Docs site
Per-user prices as displayed; the page does not state a billing period for these figures. Extra Inboxes 10 USD/mo and Docs sites 20 USD/mo when paid annually.
Help Scout against the rest of Customer support
Rank 3 of 4 by annual cost at 10 seats. Help Scout sits at $3,000, 14% above the category median ($2,640). See the full Customer support ranking.
Cheaper in the same category at 10 seats:
Plans
| Plan | Billed monthly | Billed annually | Users included | Cost at 10 seats |
|---|---|---|---|---|
| Free | $0/seat/mo | $0/seat/mo | 5 | $0 |
| Standard | $25/seat/mo | not published | – | $3,000 |
| Plus | $45/seat/mo | not published | – | $5,400 |
| Pro | $75/seat/mo | not published | – | $9,000 |
Cost by team size
| Team | Cheapest plan | Annual cost | Effective |
|---|---|---|---|
| 5 seats | Free | $0 | $0/user/mo |
| 10 seats | Standard | $3,000 | $25/user/mo |
| 25 seats | Standard | $7,500 | $25/user/mo |
| 50 seats | Standard | $15,000 | $25/user/mo |
| 100 seats | Standard | $30,000 | $25/user/mo |
Cheapest plan = lowest published price that covers the team size, annual billing. Per-seat plans scale linearly; flat plans jump at the user limit. Alternatives to Help Scout · Cost calculator